Frequently Asked Questions
What makes Dream Decor Co. different from other home decor retailers?
We're obsessively selective about what we carry. Instead of overwhelming you with thousands of mediocre options, we curate pieces that work together, suit multiple styles, and meet our standards for quality and design. When you shop with us, you're getting pieces that have been vetted by our design team, not just algorithm-generated inventory.
How do I know if items will work together in my space?
Our pieces are specifically chosen to coordinate across collections. We provide styled photos showing items together, and our product descriptions note which pieces pair well. If you're unsure, contact our customer service team with photos of your space—we're happy to provide guidance.
What is your return policy?
We offer a 30-day return window for items in original condition. If a piece doesn't work in your space, we make returns simple. See our detailed Return & Refund Policy for complete information. We want you to love everything you purchase.
How quickly will my order ship?
Most orders ship within 1-2 business days. Standard shipping delivers in 5-7 business days, with expedited options available at checkout. You'll receive tracking information as soon as your order ships.
What if my item arrives damaged?
While rare (we package carefully!), if your item arrives damaged, contact us within 48 hours with photos. We'll send a replacement immediately or issue a full refund, including shipping costs. Your satisfaction is our priority.